# Pocketshop CRM

## Docs

- [What Is Pocketshop CRM? Features, Benefits & Use Cases](https://docs.pocketshop.at/introduction.md): Learn how Pocketshop CRM centralises loyalty programmes, campaigns, and analytics in one white-label mobile app platform for SMBs.
- [Pocketshop CRM Quickstart: Go Live in 4 Easy Steps](https://docs.pocketshop.at/quickstart.md): Set up your Pocketshop CRM account, configure your branded app, and launch your first loyalty programme in just a few business days.
- [Pocketshop CRM Dashboard: Your Loyalty Control Centre](https://docs.pocketshop.at/crm-overview.md): Manage campaigns, content, customer data, loyalty programmes, and analytics from the Pocketshop CRM dashboard — no IT expertise required.
- [Set Up a Digital Loyalty Programme for Your Customers](https://docs.pocketshop.at/loyalty/loyalty-programme.md): Configure points earning ratios, daily limits, referral bonuses, and receipt validation to build a loyalty programme tailored to your business.
- [Create and Manage Digital Coupons in Pocketshop CRM](https://docs.pocketshop.at/loyalty/coupons.md): Build targeted digital coupons with scratch-to-reveal, segment filtering, and POS integration to drive conversions and reward loyal customers.
- [Configure Loyalty Rewards and Prizes for Your Customers](https://docs.pocketshop.at/loyalty/rewards.md): Set up prizes, vouchers, and experiences that customers can unlock with their loyalty points, with optional POS coupon code integration.
- [Boost App Engagement with Pocketshop Gamification Features](https://docs.pocketshop.at/loyalty/gamification.md): Use challenges, quizzes, contests, and mini-games to increase app engagement and reward customers for every interaction with your brand.
- [Run Targeted Marketing Campaigns with Pocketshop](https://docs.pocketshop.at/campaigns/campaigns.md): Create one-time or recurring campaigns that send personalised messages, award points, and distribute coupons — triggered by behaviour or schedule.
- [Send Personalised Push Notifications to Your Customers](https://docs.pocketshop.at/campaigns/push-notifications.md): Push notifications deliver targeted messages directly to customers' lock screens. Personalise by segment to maximise open rates and drive action.
- [Segment Your Customers for Targeted Communication](https://docs.pocketshop.at/campaigns/segmentation.md): Create data-driven or manual customer segments based on behaviour, attributes, and events to deliver precisely targeted campaigns and content.
- [Automate Customer Marketing Workflows in Pocketshop](https://docs.pocketshop.at/campaigns/marketing-automation.md): Set up trigger-based workflows that automatically send messages, award points, and run campaigns based on customer behaviour and lifecycle events.
- [Schedule and Target App Content with Content Filtering](https://docs.pocketshop.at/content/content-filtering.md): Schedule content with start/end dates, target specific customer segments, and manage multi-brand visibility using Pocketshop's content filtering tools.
- [Create App Events with GPS Check-In and Loyalty Rewards](https://docs.pocketshop.at/content/events.md): Create in-app events with location-based check-in, loyalty point rewards, and optional ticket sales to drive physical attendance and engagement.
- [Manage Your Store Locations, Hours, and GPS Check-In](https://docs.pocketshop.at/content/locations.md): Add branches, opening hours, GPS coordinates, and social links to your app's location directory — and enable loyalty check-ins via geofencing.
- [Share Targeted News and Promotions in Your App Feed](https://docs.pocketshop.at/content/news-feed.md): Keep customers informed with targeted news posts, seasonal promotions, and product announcements delivered directly in your app's news feed.
- [Track Customer Behaviour with Pocketshop Analytics](https://docs.pocketshop.at/analytics/overview.md): Measure app usage, campaign performance, and customer engagement with Pocketshop's analytics dashboard to make data-driven marketing decisions.
- [Find Your Best Customers with Pocketshop RFM Analysis](https://docs.pocketshop.at/analytics/rfm-analysis.md): Use Recency, Frequency, and Monetary Value scoring to find your highest-value customers, at-risk buyers, and reactivation targets in Pocketshop.
- [Connect Pocketshop with Your Existing Business Tools](https://docs.pocketshop.at/integrations/integrations-overview.md): Pocketshop integrates with e-commerce platforms, POS systems, and AI tools to extend your loyalty app with your existing business ecosystem.
- [E-Commerce Integration: Sync Your Shop with Pocketshop](https://docs.pocketshop.at/integrations/ecommerce.md): Connect Shopify, WooCommerce, Shopware, Wix, or Gambio to sync products, manage orders, and link loyalty data directly in your Pocketshop app.
- [Integrate Pocketshop with Your Point-of-Sale System](https://docs.pocketshop.at/integrations/pos-systems.md): Connect Pocketshop to your POS or cash register so customers earn loyalty points by scanning receipt QR codes and redeem rewards automatically.
- [Use AI to Manage Campaigns and Loyalty in Pocketshop](https://docs.pocketshop.at/integrations/ai-tools.md): Connect OpenAI, Google Gemini, Dialogflow, and Fonio to automate campaign creation, power in-app chatbots, and manage customer data with AI prompts.