> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pocketshop.at/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrate Pocketshop with Your Point-of-Sale System

> Connect Pocketshop to your POS or cash register so customers earn loyalty points by scanning receipt QR codes and redeem rewards automatically.

Pocketshop's POS integration turns every in-store transaction into a loyalty moment. When a customer pays at your till, the receipt QR code they receive is all they need to credit points to their app wallet. No loyalty cards, no staff training on complex redemption flows — just a quick scan and the points are there. For businesses using Etron, the connection goes even deeper with a direct integration between your cash register and Pocketshop.

## Supported POS Systems

Pocketshop works with any compliant cash register that prints a QR code on the receipt, covering the full range of legally certified POS hardware in Austria and Germany. For businesses that want a tighter, API-level connection, Etron is supported as a direct integration partner.

| Country     | QR Code Requirement                 | Notes                                                                                                       |
| ----------- | ----------------------------------- | ----------------------------------------------------------------------------------------------------------- |
| **Austria** | Standard QR code on receipt         | All Registrierkassen compliant with the Austrian cash register regulation are supported                     |
| **Germany** | QR code with TSE data (KassenSichV) | The QR code must include the transaction's TSE signature data as required by the Kassensicherungsverordnung |

**Etron** users benefit from a direct POS integration that goes beyond receipt scanning. Pocketshop communicates with the Etron system at the till level, so loyalty activity is recorded automatically without any customer action beyond normal checkout.

## How Receipt Scanning Works

The receipt scan flow is designed to be effortless for your customers and your staff.

1. The customer completes their purchase as normal and receives a printed receipt.
2. They open the Pocketshop app on their phone and tap the **Scan Receipt** button.
3. They point their camera at the QR code printed on the receipt.
4. Pocketshop reads and validates the transaction data from the QR code.
5. Loyalty points are credited to the customer's app wallet immediately.

The customer sees their updated points balance in real time, reinforcing the reward and encouraging the next visit.

## Reward Redemption at the POS

Customers who hold a **coupon-type reward** in their app wallet can redeem it automatically when your POS system is connected. At checkout, the coupon code is transmitted directly via the POS interface, so the discount is applied at the till without the customer needing to show a screen or read out a code. This frictionless redemption experience increases the rate at which earned rewards are actually used — which in turn strengthens the perceived value of your loyalty programme.

## Enabling POS Receipt Scanning

<Steps>
  <Step title="Open POS settings">
    In your Pocketshop CRM, navigate to **Settings → Integrations → POS Systems**.
  </Step>

  <Step title="Select your POS type">
    Choose your country (Austria or Germany) and confirm your POS system. If you use Etron, select it from the direct integration list. Otherwise, select the generic QR receipt option for your country.
  </Step>

  <Step title="Configure loyalty point rules">
    Define how many points customers earn per transaction value — for example, 1 point per €1 spent. Set any minimum transaction thresholds or excluded product categories.
  </Step>

  <Step title="Set the receipt validity window">
    Choose how long a receipt QR code remains scannable after the transaction. This prevents customers from accumulating points on very old receipts while still giving them a reasonable window to scan.
  </Step>

  <Step title="Test with a real receipt">
    Print a receipt from your POS and scan it using the Pocketshop app to confirm that points are credited correctly. Check the customer's transaction history in the CRM to verify the entry.
  </Step>

  <Step title="Brief your staff">
    Let your team know that customers can scan their receipt QR code in the app to earn points. A simple prompt at checkout — "Don't forget to scan your receipt in the app!" — can significantly increase participation rates.
  </Step>
</Steps>

<Note>
  The validity period for receipt QR codes is configurable in your loyalty programme settings. Setting a window that is long enough to be convenient (at least 24–48 hours) but short enough to prevent abuse is recommended. Your onboarding specialist can advise on a sensible default for your business type.
</Note>

<Tip>
  If you're looking for the most seamless POS experience — especially if you process high transaction volumes — consider Etron's direct integration. Because Pocketshop communicates with the till directly, loyalty points are recorded automatically and coupon redemption is handled at the point of payment.
</Tip>