> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pocketshop.at/llms.txt
> Use this file to discover all available pages before exploring further.

# Pocketshop CRM — Digital Loyalty Platform for SMBs

> Pocketshop CRM helps small and medium businesses run loyalty programmes, campaigns, and analytics from a single white-label app platform.

Welcome to Pocketshop CRM — the all-in-one platform that helps small and medium-sized businesses digitise customer loyalty, run targeted campaigns, and grow revenue without needing a development team or months of setup. Whether you run a bakery, a retail chain, or a service business, Pocketshop gives you a fully branded mobile app and a powerful CRM to manage everything in one place.

<CardGroup cols={2}>
  <Card title="Get Started" icon="rocket" href="/quickstart">
    Book your demo, configure your branded app, and go live in just a few business days.
  </Card>

  <Card title="Loyalty & Rewards" icon="star" href="/loyalty/loyalty-programme">
    Set up points programmes, stamp cards, and tier-based rewards that keep customers coming back.
  </Card>

  <Card title="Campaigns & Messaging" icon="bullhorn" href="/campaigns/campaigns">
    Reach customers via push notifications, RCS, WhatsApp, and SMS — with AI-assisted copywriting.
  </Card>

  <Card title="Integrations" icon="plug" href="/integrations/integrations-overview">
    Connect Pocketshop to Shopify, WooCommerce, your POS system, and AI tools with ease.
  </Card>
</CardGroup>

## How to Get Up and Running

From your first conversation with the Pocketshop team to launching your first campaign, the process is straightforward. Follow these four steps to go live quickly.

<Steps>
  <Step title="Book a Demo">
    Schedule a personalised demo with the Pocketshop team at [pocketshop.at/en/demo](https://pocketshop.at/en/demo). During the session, you'll see the platform in action and discuss your specific business needs.
  </Step>

  <Step title="Get Your App Set Up">
    Your dedicated onboarding specialist configures your white-label app with your logo, brand colours, and app name. Your CRM account is provisioned and ready to use — typically within a few business days.
  </Step>

  <Step title="Configure Your Loyalty Programme">
    Log in to the CRM and define your points-to-currency ratio, stamp card rules, tier thresholds, and welcome bonus. Your loyalty programme is live for customers the moment you publish it.
  </Step>

  <Step title="Launch Your First Campaign">
    Use the Campaign builder to create a targeted message for your first customer segment. Choose your channel — push notification, WhatsApp, SMS, or RCS — and schedule or send immediately.
  </Step>
</Steps>

## Explore the Platform

Pocketshop CRM is organised into three core areas. Dive into any of them to learn what's possible.

<CardGroup cols={3}>
  <Card title="Shop & Loyalty" icon="shop" href="/loyalty/loyalty-programme">
    Points, stamp cards, tier rewards, coupons, and scratch-to-reveal gamification — everything your customers interact with directly in the app.
  </Card>

  <Card title="Analytics & Data" icon="chart-line" href="/analytics/overview">
    RFM analysis, customer segmentation by behaviour and attributes, and campaign performance reporting to guide every decision.
  </Card>

  <Card title="Content Management" icon="rectangle-list" href="/content/content-filtering">
    Schedule news articles, events with GPS check-in, location pages with geofencing, and audience-targeted content blocks.
  </Card>
</CardGroup>